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May 2013 S@teside

Navigator and In-Person Assister Resources

Navigators and In-person Assisters (IPAs) will be crucial to the success of exchanges beginning with open enrollment on October 1, 2013. They will need to have specialized knowledge of the ACA and provide consumers with unbiased and accurate information to help them make informed decisions when selecting health plans sold on the exchange. The following is compilation of Navigator and IPA resources that can offer guidance as states set up their consumer assistance programs.
State Resources
Families USA has put together an online ‘Resource Center’ for Navigator-related materials. This page compiles the guidance and standards released to date.