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April 2012 St@teside

WEBINAR: Plan Choice Decision Support Rules for Health Insurance Exchanges

Through the Helping Vulnerable Consumers in the Exchange Project, the Pacific Business Group on Health (PBGH) is developing plan choice decision support rules that exchanges can use to build their consumer choice software requirements. The rules are informed by consumer plan choice research performed by decision science experts at Columbia University, University of Pennsylvania, and Stanford University. Topics include ways to organize the dimensions of health plan choice and to solicit consumers' preferences about dimensions that are important to them. The initial experiments provide strong evidence that choosing a health plan is a very difficult task for many people.

In this webinar sponsored by the State Coverage Initiatives (SCI), Ted von Glahn, senior director at PBGH, will highlight the business rules completed to date and will demonstrate how those rules can be used in adopting plan choice software requirements. You will learn how you can put these business rules to use through vendor negotiations and eligibility and enrollment system design and we will discuss key challenges exchanges may face in implementation. As background, the first installment of the business rules has been posted on SCI’s website – these rules will be refined and updated as the experiments continue through September 2012.

During the webinar, Richard Fiore, executive director of the Alabama Health Insurance Exchange, Pete Frank, IT project manager for Minnesota’s Health Insurance Exchange Division, and Lindsey McAllister, health policy director for the Office of Rhode Island Lieutenant Governor Elizabeth Roberts, will present their reactions to the plan choice decision rules, and will discuss how their states are thinking about integrating plan choice research into their IT systems and business processes.

This event is free, although registration is required. Please visit SCI’s website to complete the registration process.

If you have any questions, please contact Kyla Hoskins (; 202.292.6731).

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