Optimizing Consumer Protections in State Health Insurance Exchanges

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In this new NYS Health-funded report, the Community Service Society (CSS) puts the spotlight on a critical feature of the Health Insurance Exchange that has thus far been widely overlooked: consumer safeguards. Basic consumer supports, accessible appeal rights, and quick dispute resolution can ensure fair and accurate determinations of eligibility and maximize coverage.

Resource Details

Date: Oct 2012
Author: Community Service Society