North Carolina: Draft Report on Education, Outreach, Navigators, and Enrollment Assistance
The North Carolina Health Benefit Exchange workgroup created a subcommittee to consider education and outreach efforts; training for nonprofits and other groups who can refer individuals to appropriate assistance; navigator training, certification, compensation and accountability; the role of agents and brokers; and how to create the “no wrong door” eligibility and enrollment process. This report gives draft recommendations from the subcommittee to the full committee.
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Date: Apr 2012
