CU-Making Health Insurance Choices Understandable for Consumers

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ConsumersUnion held a forum to discuss the importance of making health insurance choices understandable for consumers. The forum highlighted the findings from a recent ConsumersUnion study. Specific sources of confusion were studied, including understanding the function of insurance, the terminology used by the indurance industry, and how to calculate out-of-pocket costs. This brief highlights the discussion into a list of barriers, actionable solutions, and evidence gaps.