Improving the Accuracy of Health Insurance Plans’ Provider Directories

Bookmark and Share

Provider directory inaccuracies have caused problems for consumers and other stakeholders for many years. This issue brief explains the steps policymakers and health plans can take to improve directories and provides examples of legislation and regulation to help eliminate provider directory inaccuracies. Policymakers at the state and federal levels should make this issue a priority both for private insurance and for public programs like Medicaid, as accurate provider directories are critical to ensuring that coverage works for consumers.

Resource Details

Date: Oct 2015
Author: Families USA